Specific Commercial Transactions Act Disclosure
Seller
Ikedayaya Co., Ltd.
Head of Operations
Natsumi Ikeda, Manager, Global Business Division
Address
103 Fudanotsuji Cross, 1-30 Gofuku-cho, Aoi-ku, Shizuoka-shi, Shizuoka 420-0031, Japan
Phone Number (Office Hours)
054-255-9199 (9:30 AM to 5:00 PM)
Fax
Number 054-255-9555
Email
Address ikedaya@ikeda8.com
Selling Price
Please refer to each product page.
Additional Necessary Charges Besides Product Price
Consumption tax
Shipping fee (¥660 nationwide / ¥170 for products delivered by post)
Remittance fee if bank transfer is selected as the payment method
Sales Quantity
Limited quantities are available for each product.
Some products are available for a limited period.
Payment Methods and Timing of Payment
・Cash on delivery Payment is made in cash or by credit card upon delivery of the goods.
・Online credit card payment Available only for cards issued domestically and under the cardholder's name.
・Payment processing is conducted by our store upon order acceptance, and the card company will debit the amount on their subsequent billing date.
・Bank transfer Prepayment method.
After accepting your order, we will send an order confirmation email. Please make a payment to the account specified within 7 days after receiving the email. Your order will be confirmed upon confirmation of payment by our store.
- Credit card payments and convenience store online payments are not available for orders from overseas, both for ordering and shipping.
Delivery Time
For bank transfer We will ship within 1-2 business days after confirming your payment. For cash on delivery, credit card payment, and post-payment We will ship within 1-2 business days after confirming your order.
- Please note that shipping may be delayed due to weather or traffic conditions. We will inform you of the shipping date in the email sent from our store upon order confirmation, so please check there for the actual shipping date.
Return and Exchange Policy
For returns, exchanges, or exchanges due to defects, please contact us within 7 days after receiving the product. Returns without prior contact will not be accepted. Returns and exchanges are accepted only for unused items. For details, please refer to the Terms of Service.
Costs Associated with Returns
We will bear the cost for defective products. For returns due to customer convenience, you will be responsible for "shipping costs at the time of product shipment, return shipping costs (actual cost), and fees incurred for refunds."
- If storage fees are incurred due to long absence, etc., we will charge you for the actual cost.
End
Supplementary Provisions Effective June 18, 2024